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TERMS & CONDITIONS

Thank you for accessing/shopping at www.silkiveprofessional.com. This site is owned by Silkive Professional (hereinafter referred to as “SilkiveProfessional.com”). By accessing or shopping on this site, you indicate your unconditional acceptance of these terms & conditions. We reserve the right, at our sole discretion, to update or revise these terms & conditions at any time. Continued use of the site following the posting of any changes to these terms & conditions constitutes your acceptance of those changes.

At SilkiveProfessional.com, we strive to create a secure and enjoyable shopping environment where you can explore and purchase professional-grade hair care and skincare products. All products and information displayed on our site constitute an "invitation to offer." Placing an order constitutes your "offer", which is subject to acceptance under the terms and conditions listed below.

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1. Eligibility to Use Our Site

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Use of this site is permitted only to individuals who can legally enter into binding contracts under Indian law. Persons classified as “incompetent to contract” under the Indian Contract Act, 1872 — including minors and un-discharged insolvents — are not eligible to use this site. If we discover that you are under 18 years of age or otherwise ineligible, we reserve the right to terminate your access immediately.

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2. Membership

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You can shop as a guest or register for a personal account. If you choose to register, you agree to provide accurate and complete information as prompted. Registration is void where prohibited by law. SilkiveProfessional.com reserves the right to suspend or terminate your account at any time without prior notice.

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3. Electronic Communications

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By using the site or communicating with us electronically (via email, chat, etc.), you agree to receive electronic communication from us. This includes order updates, promotional messages, and service announcements.

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4. Reviews, Feedback, Submissions

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All comments, suggestions, reviews, feedback, or other submissions (collectively “Comments”) submitted to SilkiveProfessional.com will become the exclusive property of Silkive Professional. By submitting any such content, you assign us all rights, title, and interest in your Comments, including intellectual property rights.

You agree that:

  • Your Comments will not violate any third-party rights, including copyrights or trademarks.

  • You will not submit abusive, libelous, threatening, or otherwise unlawful material.

  • Your Comments will not contain spam, commercial solicitation, or viruses.

  • You may not impersonate others or use a false email address.

We reserve the right to remove or edit any Comments but are not obligated to do so.

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5. Accuracy of Content & Product Information

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While we strive to provide accurate product descriptions and pricing, errors may occur. SilkiveProfessional.com reserves the right to:

  • Correct any errors in pricing or descriptions,

  • Cancel or refuse orders based on incorrect listings,

  • Update product details without prior notice.

If your order is canceled after your payment has been processed, we will issue a full refund for the amount paid.

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